Coordinating communications, tracking, following up on customer complaints, and providing assistance for immediate resolution.
Providing both online and offline support to our customers as per their requirements.
Handling critical and strategic telecommunication issues as per required schedules.
Imparting online training on software programming on the EPABX system.
Hardware and software installation of all security systems and telecom systems, along with Router configuration.
Handling all kinds of man-management relating to the project assigned.